FAQs

FROSTING

Frosting blooms are one way of telling that the candle is made out of all-natural, pure soy wax. In addition, some candle designers actually like the unexpected variations and patterns that emerge when soy wax "frosts." If your candle frosts in post production, don't discard it. It is still useful and has no effect the burn quality of a candle, either its fragrance or the way it burns.

WHY IS MY CANDLE TUNNELING?

When a candle tunnels, it is likely that the candle has not been burning long enough for the wax to pool from edge to edge. If the candle has begun to tunnel, burn the candle for 3-4 hours to allow the candle to self-correct. Continue to burn in 3-4 hour increments until the candle self- corrects.

WHY ISN'T MY CANDLE GIVING OFF A STRONGER FRAGRANCE?

Fragrance is subjective, and some fragrances are stronger than others. Try to move the candle to another location. Single wick candles for small rooms, double wick candles for medium sized rooms, and triple wick candles for large rooms.